{"product_id":"husqvarna-115il-battery-powered-trimmer-kit-straight-sh","title":"Battery-Powered Trimmer Kit O18206","description":"Husqvarna · Electric · Straight Shaft · CordlessReviews4.7220 reviews5 star177 reviews4 star27 reviews3 star8 reviews2 star1 review1 star7 reviewsArrived with a bad batteryApril 30, 2020I purchased the string trimmer direct from the Husqvarna online store. It arrived with a battery that wouldn't charge. The date on the battery was 2018, the trimmer was manufactured in 2019. I called customer service and told them the trimmer arrived with a defective battery. The gentleman I spoke with told me I needed to take it to the nearest service center for a warranty repair. After bantering back and forth, he told me that's their process; I asked for a supervisor. Any reputable retailer would have swapped out the defective unit to minimize customer inconvenience. The supervisor was friendly and very apologetic. She sent me a new battery and charger, which arrived in a few days. This battery had a 2019 manufacture date and worked as it should. The sting trimmer is ... MoreI purchased the string trimmer direct from the Husqvarna online store. It arrived with a battery that wouldn't charge. The date on the battery was 2018, the trimmer was manufactured in 2019. I called customer service and told them the trimmer arrived with a defective battery. The gentleman I spoke with told me I needed to take it to the nearest service center for a warranty repair. After bantering back and forth, he told me that's their process; I asked for a supervisor. Any reputable retailer would have swapped out the defective unit to minimize customer inconvenience. The supervisor was friendly and very apologetic. She sent me a new battery and charger, which arrived in a few days. This battery had a 2019 manufacture date and worked as it should. The sting trimmer is impressive! I would have given it 5 stars if it wasn't for the initial battery issue, and the pour initial customer service experience LessDAB UT · Review provided by  husqvarna.comAll Reviews","brand":"My Store","offers":[{"title":"Default Title","offer_id":52350967841069,"sku":"P353532292800585329","price":23.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0959\/9113\/6557\/files\/8d9925185a7a86abee68ecfa5c61d8f780e693b1d4071f02da2d4db65134ebae.jpg?v=1788851716","url":"https:\/\/cwdsdsszsg.shop\/products\/husqvarna-115il-battery-powered-trimmer-kit-straight-sh","provider":"My Store","version":"1.0","type":"link"}